Blue Cat Audio Support Center Knowledgebase
Download & Installation
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Knowledgebase Download & Installation

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How do I download updates?

The latest version of the software is always available for download from the same location as the original full version (link received by email upon purchase): The demo version that is publicly avail...
My software "can’t be opened because Apple cannot check it for malicious software" - How to install?

On Mac OS Catalina or Big Sur you may encounter the following error message upon install: "[YOUR SOFTWARE] can’t be opened because Apple cannot check it for malicious softwar
Can I install the software on multiple machines?

As explained in our terms and conditions, "you are granted a personal license to use the Product on one or several machines, as long as you remain the sole user of the Product". So if you do not share...
How do I download next release previews?

As a registered customer, you can get early access to new features and fixes with next release previews. 1. Open Your Registration Email You received an email with download and registration informatio...
Can I use your plug-ins in Pro Tools First?

Yes, our plug-ins can be loaded in Pro Tools First. However Pro Tools First can only load plug-ins that have been purchased from the AVID Marketplace. Plug-ins that have been purchased elsewhere do no...
I am asked a username and key upon install, where can I find them?

When purchasing software on our website, you should have received a registration email with a download link, and a username and key. If you have purchased the software from a third party, you should h...
I have a new computer. How do I transfer my licenses to the new computer?

If you only have a few plug-ins, you can simply download, install and register them again on the new machine. To speed things up, you can also copy the license files onto the new computer, before inst...
My plug-in does not appear in Logic or Garage Band

First, make sure that you have installed the Audio Unit (AU) version of the plug-in. Logic cannot load VST, VST3 or AAX plug-ins. It only supports Audio Units (AU). Please also make sure that your ver...
My plug-in does not appear in Pro Tools

Under MacOS If you are running a Mac, please make sure that you have installed the AAX version while Pro Tools is not running. Pro Tools cannot load VST, VST3 plug-ins or Audio Units, only AAX plug-in...
My VST plug-in does appear in my host application

Please make sure that the location where the plug-in was installed is properly listed in your host application, especially on Windows. Also, please make sure that you have not mixed VST and VST3 plug-...
My license code is not recognized ("Wrong License")

Have you made sure that you have entered the license code for the right software? (you can check the name of the software / plug-in in the title of the registration window). Also, please make sure tha...
How can I launch the software I just installed?

Most our software (except standalone apps) is only available as plug-ins and require a host application to load. Once installed they will not appear in the applications menu or folder. They will howev...
Which version of the plug-in (VST, VST3, AAX, RTAS, Audio Unit) should I install?

You may need to use different plug-in formats depending on the host application your are using. See our 
Where can I download older versions of the free plug-ins that may be compatible with my system?

You can find an archive of our free plug-ins here: https://www.bluecataudiofiles.com/Vault/Products/Archive/ We usually do an archive for every major change (like plug-in format or platform changes), ...